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1. What makes Monkey Grip products different?
Our gear is engineered for high performance, durability, and comfort. Whether you're lifting, climbing, or on the move, Monkey Grip products are designed to protect, support, and enhance your performance, without compromising style or function.
2. Do your hand grips fit all sizes?
Yes! Our grips come with adjustable wrist straps for a secure, customized fit. If you're unsure which size is right for you, check our sizing guide on the product page or reach out to our support team.
3. Can I return or exchange an item?
Currently, we only accept returns on defective or incorrect items delivered. Please contact us within 48 hours of receiving your order with photos and your order number. Final sale items are not eligible for return.
4. Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary depending on your location and will be calculated at checkout.
5. How long does shipping take?
Orders are processed within 1–3 business days. Delivery within the U.S. typically takes 3–7 business days. International orders may take 7–14 business days depending on location.
6. Will I receive a tracking number?
Yes. Once your order is shipped, you’ll receive an email with a tracking link so you can monitor your delivery in real time.
7. How do I care for my Monkey Grip gear?
To extend the life of your hand grips, wipe them down after each workout and let them air dry. Avoid machine washing. For backpacks, spot clean with a damp cloth.
8. Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us within 2 hours of purchase, we’ll do our best to accommodate any changes. Once your order is shipped, we’re unable to make adjustments.
9. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.
10. How can I contact customer support?
You can reach us at support@monkeygrip.store. We aim to respond to all inquiries within 24–48 hours.
Orders
Below are some of are common questions about orders
What makes Monkey Grip products different?
Our gear is engineered for high performance, durability, and comfort. Whether you're lifting, climbing, or on the move, Monkey Grip products are designed to protect, support, and enhance your performance—without compromising style or function.
Do your hand grips fit all sizes?
Yes! Our grips come with adjustable wrist straps for a secure, customized fit. If you're unsure which size is right for you, check our sizing guide on the product page or reach out to our support team.
Can I cancel or change my order after placing it?
We process orders quickly, but if you contact us within 2 hours of purchase, we’ll do our best to accommodate any changes. Once your order is shipped, we’re unable to make adjustments.
Can I return or exchange an item?
Currently, we only accept returns on defective or incorrect items delivered. Please contact us within 48 hours of receiving your order with photos and your order number. Final sale items are not eligible for return.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes! We ship worldwide. Shipping fees and delivery times vary depending on your location and will be calculated at checkout.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery within the U.S. typically takes 3–7 business days. International orders may take 7–14 business days depending on location.
How can I contact customer support?
You can reach us at support@monkeygrip.store. We aim to respond to all inquiries within 24–48 hours.
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